Privacy Policy

This Privacy Policy explains how CSS Assets Management, LLC (“CSSAM”, “we,” “us,” or “our”) collects, uses, discloses, and retains personal information through your use of www.cssassetsm.com and any other CSSAM-owned websites (collectively, the “Site”) and any services, products, platforms, features, content, or applications (as defined in the Terms of Service) offered by CSSAM (collectively, with the Site, the “Services”).
Our Services are intended for U.S. residents only.


1. Who We Are

CSSAM Integrated Systems Management (“CISM”), along with affiliated real estate brokerages and various title and escrow companies, may provide related services. For more information on third-party terms and privacy practices, please refer to the Glide Privacy Policy and OriginPoint Privacy Policy.

2. Independent Agents

"Agents" are individuals or entities contracted with CSSAM, including licensed real estate salespersons and brokers. While some Agents may use CSSAM-branded email addresses or marketing materials, they operate as independent contractors and are not employees or under the control of CSSAM. This Privacy Policy does not govern your interactions with Agents outside the Site.

3. What This Privacy Policy Covers

This Privacy Policy covers:

This Privacy Policy does not apply to:

We encourage you to review the privacy policies of any third-party services you use.

4. Information We Collect

a. Information You Provide Us

We may collect:

This data may be requested by law or shared with your Agent.

b. Information Collected Automatically
c. Cookies

Cookies are used to:

You can disable cookies in your browser. Third-party cookies are subject to the policies of those third parties.

d. Information from Third Parties

We may receive:

This data may come from services like Facebook, Zillow, or others, after your consent.

5. How We Use Your Information

Your data may be used to:

We do not sell your PII.
We do not use Sensitive Personal Information (SPI) for profiling or automated decision-making.

6. How and With Whom We Share Your Information

a. Affiliates

We may share PII with affiliated companies to:

b. Agents

PII may be shared with Agents assisting with your transaction, including sales, purchases, leases, or property marketing.

c. Third-Party Providers

We share information with:

d. Communications

By using our Services, you may receive emails, texts, phone calls, and other communications including marketing messages. You can opt out via:

Opt-out requests for third parties or Agents must be submitted directly to them.

e. Agent Mailers

CSSAM does not send postal advertisements, but independent agents may do so via USPS EDDM. These are broad ZIP-code mailings and not subject to opt-out.

7. Business Transfers

In the event of a merger, acquisition, bankruptcy, or asset sale, your information may be transferred to a successor entity.

8. Legal Compliance and Security

We may access, preserve, or disclose your data if required to comply with law, investigate fraud, enforce policies, or protect our rights, safety, and property.

9. MLS and Listing Disclosure

When you list a property with a CSSAM Agent and opt for public marketing, your listing may be submitted to the MLS, which may syndicate it to platforms like Zillow or Redfin. This is standard practice and cannot be opted out once submitted.

10. Tracking Technologies & “Do Not Track”

We respect Do Not Track (DNT) signals set in your browser. You may also opt out using our “Do Not Sell/Share My Personal Information” link or Privacy Center.

11. Limits on Google User Data

If you connect your account via Google, we only access Gmail data to enable requested services. We do not use Gmail data for ads, do not allow human review unless required, and comply with Google’s User Data Policy.

12. Data Security

We use industry-standard security protocols but cannot guarantee 100% security. We are not responsible for breaches related to user credential errors or third-party services.

13. Access & Deletion

You may request to view, update, or delete your data. You may also delete your account by emailing info@cssassetsm.com. Some data may remain in archive backups.

14. Changes to This Policy

We may update this policy periodically. Changes will be posted with a revised "Last Updated" date. Material changes will be clearly disclosed.

15. Contact Us

Email: info@cssassetsm.com

16. Minors (Under Age 16)

We do not knowingly collect or share data from minors under age 16.

17. Your Rights

You may have the right to:

We may deny requests if required by law. Appeals may be submitted via info@cssassetsm.com.

18. Authorized Agents

You may designate an Authorized Agent by providing written permission and verifying your identity with CSSAM. Failure to comply may result in denial.